Shipping policy


🚚 Shipping & Delivery Policy


We’re excited to let you know that Athlora now ships worldwide! 🌍 No matter where you are, we’ll deliver your order straight to your doorstep — safely and reliably.

 


🌐 Shipping Destinations

 

 

 

We proudly ship to all countries across the globe — including the 🇺🇸 United States, 🇨🇦 Canada, 🇬🇧 UK, 🇩🇪 Germany, 🇫🇷 France, 🇦🇺 Australia, and more!


💸 Shipping Fees

 

  • Standard Shipping: Free on qualifying orders (as shown at checkout).
  • Expedited or Premium Shipping: Available in select regions at an additional cost.
  • Any applicable shipping cost will be calculated automatically during checkout.


⏳ Estimated Delivery Times

 

Delivery times vary by region:

  • 🇺🇸 United States: 10–15 business days
  • 🇨🇦 Canada: 10–15 business days
  • 🇪🇺 Europe: 10–20 business days
  • 🌍 Rest of the world: 15–45 business days

 

📦 Orders may arrive earlier depending on warehouse location and courier availability.

 


🔍 Tracking Information

 

  • Most orders include tracking numbers, which are sent to your email once your package is shipped.
  • You can also track your order directly on our website using the Order Tracker tool located in the main menu or on the tracking page.
  • Tracking links update in real-time based on the shipping provider’s system.
  • Note: Some economy shipping methods (e.g. Cainiao Super Economy) may have limited or no tracking.


 

🚫 Customs, Duties & Taxes

 

  • Some countries may charge customs fees, import duties, or VAT upon delivery.
  • These charges are not included in our prices and are the customer’s responsibility.
  • We are not responsible for delays caused by customs processes.


 

🕒 Shipping Delays

 

We aim to deliver within the estimated timeframe, but shipping may be delayed due to:

 

  • Public holidays 🏖️
  • Customs inspections 🚨
  • Peak shopping seasons (e.g. Black Friday, Christmas) 🎄
  • Remote location deliveries 🗺️

 

📢 Tip: Order early to avoid seasonal delays.

 


📬 Missing or Lost Packages

 

If your package hasn’t arrived within the expected timeframe:

 

  1. Check your tracking info (sent to your email or available on our Order Tracker).
  2. Contact your local post office for updates.
  3. Reach out to us at 📧 martin25.business@gmail.com, and we’ll investigate it with our team.

 

💰 In rare cases, if a package is lost in transit and not delivered within 60 days, you may be eligible for a refund or replacement.

 


🔁 Order Fulfillment & Handling Time

 

  • Orders are processed within 1–5 business days before shipping.
  • Some items may ship separately depending on availability or warehouse locations.


 

 


❤️ Thank You

 

We appreciate your trust and support. 🙌

If you have any shipping questions or concerns, feel free to contact us at 📧 martin25.business@gmail.com — we’re always happy to help! 💌